Tim Grayston

Infoworks

Overview

An IT consultant for the charity sector, specialising in bespoke software development and systems integrations using a tailored project management approach to meet the unique needs of non-profit organisations. This process involves several stages from initial requirements gathering through to implementation and ongoing support.

Transforming the way charities work through the development of their information systems to provide an optimum level of support for the organisations business processes, staff and stakeholders.
System integrations are crucial for bringing disparate data sources together into a single, cohesive source of truth. This process ensures that organisations have access to accurate, up-to-date information for informed decision making.

Infoworks only does one thing: development of information systems and web applications for all business processes in the charity sector in the UK. Bringing an in-depth understanding of over 50 business processes (e.g. case management, contact management, donation management, educational systems) enabling critical review of your thinking and, when appropriate, the leadership to steer you to a successful system.


Clients

Over the years Tim has worked with a range of charities of various size and scale. Some of the current clients include:

- The National Federation of Women’s Institutes with a federated membership system, a prospective member CRM, integrations to Moodle, integrations to their public facing website, and a Stripe shop.

- The Inter Faith Network with a CRM managing contacts, donors, invoicing, mailing lists and the relationships between them.

- Daybreak (FGC) with a case management system and data warehouse, supporting social workers, automated workflows and email functionality.

- Glasspool Charity Trust with a grant application and management system, with automated workflows sending out emails and sms messages, links to bank accounts and a data warehouse supporting interactive reporting functionality.

Some previous clients include:

- The Workers’ Educational Association with a course administration system, including student enrolments, online payments, staff contracts and payroll.

- The Quakers Association with an events management and booking system.

- Breast Cancer Haven with a clinical management system.

- The National Deaf Children’s Society with a CRM case management system.

- The Royal Commonwealth Association with a membership system.


Qualifications

BSc Computer Science
British Computer Society professional member
Microsoft Accreditation
Agile PM Foundation & Agile PM Practitioner


Experience

Tim has nearly 30 years of experience in defining solution architectures, project management and development working across a range of technologies including ASP.NET, .NET Core, C# & VB.Net, SQL and API’s.

Tim is also the lead volunteer at a Scout Group in Diss, supporting and managing over 20 volunteer leaders who engage with over 100 young people each week. He is also a Duke of Edinburgh supervisor and regularly trains and takes teams on expeditions around the country.